FAQ

Q: What kind of botanicals do you use in your tea blends?

A: We use a carefully selected mixture of botanicals, including organic, wildcrafted, and Australian-grown ingredients. Whenever possible, we strive to include as many organic botanicals as we can to ensure the highest quality and purity in our blends. Additionally, we source botanicals from around the world, selecting regions where they thrive best to deliver exceptional flavor and benefits.

We are committed to sustainability and partner with suppliers who responsibly grow or source their botanicals. Supporting local businesses is a top priority for us, so we always give preference to Australian farmers and suppliers whenever possible.

Q: Does your tea blend contain caffeine or is it decaffeinated?

A: Our tea blends vary in caffeine content. Most of them are naturally caffeine-free. Those that contain White tea leave are low in caffeine, typically around 25-40 mg per 237 ml cup.

Our tea blends with Low Caffeine level are:

• Blossom White Tea

• Purple Lemonade

Q: Why do your tea leaves and botanicals sometimes look and taste different from my last order?

A: Because our tea leaves and botanicals grow naturally in different regions, seasons, and climates, you might notice that they sometimes look or taste a bit different. This is normal and shows that our teas are authentic and natural.

Q: What kind of tea bags do you use for your tea?

A: We use tea bags that are unbleached, biodegradable, and eco-friendly. Unlike most commonly used commercial bleached tea bags, our tea bags are better for both your health and the environment.

Q: Why are these tea bags better?

• Unbleached: Our tea bags are free from harmful chemicals and residues often found in bleached tea bags, ensuring a purer tea experience.

• Biodegradable: They decompose naturally, reducing waste and environmental impact.

• Eco-friendly: By choosing sustainable materials, we help protect the planet and promote a greener future.

Q: Are your teas safe for me, and if I give them as a gift, how do I know if they are good for my friends?

A: Our teas are made from high-quality, natural ingredients and are generally safe for most people to enjoy. However, individual health conditions and sensitivities vary, so it's always a good idea to check the ingredient list and consult with a healthcare professional if you have any specific concerns or allergies.

When giving our teas as a gift, consider the following:

• Ingredient Sensitivities: Check if your friends have any known allergies or sensitivities to certain ingredients.

• Health Conditions: Be mindful of any health conditions that might be affected by specific herbs or botanicals.

• Personal Preferences: Think about your friends' taste preferences and choose blends that align with their likes and dislikes.

Our wide range of blends ensures that there's something for everyone, whether they prefer caffeine-free options or teas with unique flavors and health benefits.

Q: How do I know the full benefits of each tea? Do you give medical advice?

A: Each of our tea blends is crafted with specific ingredients known for their unique benefits. You can find detailed information about the benefits of each tea on our website, as well as on the packaging of each blend. However, it's important to note that while we provide information about the general benefits of our ingredients, we do not offer medical advice.

For personalised health recommendations or concerns, we strongly advise consulting with a healthcare professional. They can provide guidance tailored to your individual health needs and conditions.

Q: What forms of tea do you offer?

A: We offer our teas in two convenient forms:

• Loose Tea Leaf: Perfect for those who enjoy a traditional tea brewing experience and prefer to control the strength and flavor of their tea.

• Tea Bags: Ideal for convenience and ease, our tea bags are unbleached, biodegradable, and eco-friendly, ensuring a quick and environmentally conscious brew.

Whichever form you choose, you can be assured of the high quality and natural goodness of our teas.

Our Teas:

For frequently asked questions regarding our packaging, please click on below:

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