Shipping Information

At Faith & Love Teas, we are committed to getting your order to you as quickly and safely as possible. Below are our shipping details:

Processing & Dispatch Time

• Orders are processed and dispatched within 1-2 business days after payment is received.

• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Options & Delivery Times (Australia-Wide)

• Standard Shipping: $6.99 (estimated delivery 3-8 business days depending on your location).

• Free Shipping: Orders over $60 qualify for free standard shipping Australia-wide.

• We currently do not offer express shipping, but if you need your order urgently, please contact us, and we’ll do our best to assist.

Shipping Options & Delivery Times (International)

• USA & Canada: $42 via Australia Post International Standard (estimated delivery 10-25 days).

Additional Shipping Information

• We ship via reliable carriers such as Sendle, Australia Post and courier services to ensure safe delivery.

• Orders are shipped from our location in Victoria.

• International shipping is currently available only to the USA and Canada.

• Please ensure your shipping details are correct at checkout, as we are unable to take responsibility for lost or undelivered parcels due to incorrect addresses.

Delays & Unexpected Issues

• While we strive to meet estimated delivery times, delays may occur due to postal service disruptions, high demand, or public holidays.

• If you experience any issues with your order, please contact us at hello@faithandloveteas.com.au or 0482 045 193, and we’ll be happy to help.