Terms and Conditions

Welcome to Faith & Love Teas! By purchasing our products or using our website (https://faithandloveteas.com.au), you agree to the following terms and conditions. Please read them carefully.

1. General Information

• Faith & Love Teas Pty Ltd is an Australian business selling herbal teas and wellness products.

• These terms govern all sales and use of our website and products.

• We reserve the right to update these terms at any time without notice.

2. Product Information & Disclaimer

• Our herbal teas and wellness products are made from natural ingredients and are intended for general well-being.

• They are not a substitute for medical treatment. Consult a healthcare professional before use, especially if pregnant, nursing, or taking medication.

• Individual results may vary. We do not guarantee any specific health benefits.

3. Orders & Payments

• All prices are in Australian Dollars (AUD) and include GST where applicable.

• Orders are only processed once full payment is received.

• We reserve the right to refuse or cancel an order for any reason, including suspected fraud.

4. Shipping & Delivery

• We ship Australia-wide. International shipping availability may vary.

• Delivery times are estimates only and may be affected by factors beyond our control.

• We are not responsible for lost, stolen, or delayed parcels once handed to the courier.

5. Returns & Refunds

• Due to the nature of our products, we do not accept returns for change of mind.

• If your product arrives damaged or incorrect, please contact us within 7 days with proof (photos) for a replacement or refund.

• Refunds are processed at our discretion and may take up to 10 business days to be issued.

6. Allergies & Liability

• Customers are responsible for checking product ingredients for potential allergens.

• We are not liable for allergic reactions or adverse effects resulting from product use.

• To the fullest extent permitted by law, we are not responsible for any direct, indirect, or incidental damages arising from the use of our products.

7. Intellectual Property

• All content on our website, including images, branding, and product descriptions, is owned by Faith & Love Teas Pty Ltd and cannot be copied or used without permission.

8. Cookies & Privacy Policy

• Our website uses cookies to enhance user experience. By accessing Faith & Love Teas, you agree to the use of required cookies.

• We use cookies for functionality, analytics, and marketing purposes. You can manage cookie preferences through your browser settings.

• Your information is handled in accordance with Australian privacy laws.

• We do not sell or share your personal data with third parties, except as required to fulfill orders.

9. User Comments & Content Liability

• We may allow users to post reviews or comments on our website. Faith & Love Teas Pty Ltd is not responsible for the opinions expressed by users.

• We reserve the right to remove any comments that are offensive, defamatory, or in violation of these Terms and Conditions.

• By posting on our website, you grant us a non-exclusive license to use, reproduce, edit, and authorize others to use your comments in any format or media.

10. Hyperlinking to Our Website

• Certain organizations (e.g., government agencies, search engines, news organizations) may link to our website without prior approval.

• Other businesses or individuals may request approval to link to our website. We reserve the right to approve or reject such requests.

• Any approved links must not misrepresent our brand, falsely imply sponsorship, or be placed on sites with objectionable content.

11. Governing Law

• These terms are governed by the laws of Australia. Any disputes will be resolved in an Australian court.

12. Disclaimer & Limitation of Liability

• To the fullest extent permitted by Australian law, we exclude all representations, warranties, and conditions relating to our website and product use.

• Nothing in this disclaimer will:

  • Limit or exclude liability for death or personal injury caused by negligence;

  • Limit or exclude liability for fraud or fraudulent misrepresentation;

  • Exclude any liabilities that cannot be excluded under Australian law.

13. Contact Information

For any questions, please contact us at:
hello@faithandloveteas.com.au
(61) 482 045 193

By purchasing from us, you agree to these terms and conditions. Thank you for supporting Faith & Love Teas!