Privacy Policy

Privacy Policy
Last Updated: 25/02/2025

Faith & Love Teas Pty Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://faithandloveteas.com.au and use our services.

Personal Information We Collect

When you visit our website, we may automatically collect information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect data on the pages or products you view, referral sources, and how you interact with our site. This "Device Information" helps us improve user experience and website security.

Additionally, we may collect personal information that you voluntarily provide when making a purchase, subscribing to our newsletter, or filling out forms. This may include your name, address, email, phone number, and payment details.

Why We Collect Your Data

We collect and process personal information to:

• Process and fulfill orders, including payment transactions and shipping.

• Respond to inquiries and provide customer support.

• Send marketing communications (with your consent).

• Improve website functionality and user experience.

• Comply with legal obligations and prevent fraud.

We only collect and store personal data necessary to fulfill these purposes and do not sell or share your information with third parties except as required to provide our services (e.g., payment processors, shipping companies).

Your Rights

If you are an Australian resident, you have rights regarding your personal information, including:

• The right to access your data.

• The right to correct inaccurate information.

• The right to request deletion of your data (except where legally required to retain it).

• The right to opt out of marketing communications.

To exercise these rights, contact us at hello@faithandloveteas.com.au or 0482 045 193.

Information Security

We take reasonable steps to protect your personal data from unauthorized access, modification, or disclosure. While we use secure servers and encryption, no online transmission is 100% secure. You are responsible for keeping account passwords confidential.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Legal Disclosure

We may disclose your information when required by law, in response to legal requests, or when necessary to protect our rights, prevent fraud, or ensure security.

Contact Us

For privacy-related inquiries, contact:
Faith & Love Teas Pty Ltd
Phone: 0482 045 193
Email: hello@faithandloveteas.com.au